MyWebTimes.com support pages
Technical support article

Differences between dial up accounts and mailboxes

Because customers receive a dial in name and multiple mailboxes, there has been some confusion regarding the differences between mailboxes and dial-up accounts, which this article aims to clarify.

The dial-up account can be thought of as the standard account type. This is what our home users get when they sign on for internet access. With a dial-up account you use your computer to dial in and connect to one of our local numbers for access to the web and the internet in general. To identify this account on our system you use a username and password which are entered and checked by our server each time you connect. This account type also includes one integrated mailbox under our domain of MyWebTimes.com that allows you to send and receive messages using the E-mail address of your-username@MyWebTimes.com. For example, if your dial-up username is Service then the E-mail address is service@MyWebTimes.com.

Additional mailboxes provide addresses through which you can send and receive mail only. The important distinction is that mailboxes do not give you dial-up access to the internet, only the ability to use E-mail through an established E-mail address. Since the computer you are using must be connected to the internet to send and receive messages it is assumed you already have an internet connection either through an MyWebTimes dial-up account, a dial-up account with a different provider, an office network, or something similar. Mailboxes use a similar method of verification as a dial-up account but in addition to the username and password it also needs to know your E-mail address. Therefore, when you attempt to check your E-mail you will need to enter your username as your E-mail address of service@example.com.

To check these additional mailboxes, you can configure an e-mail client using your information and our help files, or else you can go to http://MyWebTimes.com/webmail and check this mail box via a web based e-mail client.